Afterpay lets you buy now and pay for your purchase in 4 equal installments every 2 weeks. Interest free.
1 ⋯ Select Afterpay as your payment method at checkout.
2 ⋯ Log in or create a new account through Afterpay.
3 ⋯ Your purchase is instantly approved. Pay fortnightly and enjoy your purchase straight away!
Made Good Returns Policy applies. Please refer to Afterpay T&Cs for more information.
Shipping is calculated at checkout from the combined weight of your cart, from $9. Rural addresses add $7.
Couriers charge us for space rather than weight. A ceramic cup and a linen tea towel weigh about the same – one costs far more to send. We could average that out, but then light orders subsidise bulky ones and Auckland subsidises Invercargill. The weight bands are how we stay close to what each parcel actually costs.
The starting rate is the same wherever you are:
⋄ Auckland –
from $9
⋄ North Island –
from $9
⋄ South Island –
from $9
⋄ Rural addresses –
add $7
If you're unsure or need a quote, email hello@madegood.co.nz and we'll be happy to help.
⋄
Auckland – 1–2 working days
⋄
Rest of New Zealand – 1–3 working days
⋄
Rural addresses – add a day
Orders placed before 8am on a working day are usually sent the same day. Anything later goes out the next working day. Once your order is on its way you'll get a tracking number.
Everything is sent tracked through NZ Couriers, Post Haste or CourierPost – whichever suits your parcel best on the day. Urban deliveries are signed for unless you ask otherwise.
Would rather it was left without a signature? Tell us in the cart notes, or email us ASAP before it's sent. Once it's on its way you can usually arrange this yourself through the courier's tracking link.
Rural deliveries work differently. The courier hands them to a rural partner, so there is no signature and no proof of delivery – tracking will show Signed for by: rural.
These are the courier's targets rather than guarantees, and they stretch a little in December.
Please give us a physical delivery address where someone will be between ~9am and ~5pm, Monday to Friday. We also deliver to PO Boxes.
We send to all three. Waiheke and the Chathams can take longer than the timeframes above. Great Barrier parcels travel only as far as the port, so collection from there is required.
Email hello@madegood.co.nz before ordering and we'll confirm what's involved.
Some items ship as oversized and carry their own rate:
⋄ Auckland – $12
⋄ North Island – $28
⋄ South Island – $39
⋄ Rural addresses –
add $7
The rate is shown on the product page and applied automatically at checkout.
Buying more than one Arnold Circus Stool? They nest inside each other, so you'll pay a single shipping charge – three stools to Wellington still cost $28.
These rates cover most of what the courier charges us. We carry the rest. They may be updated from time to time.
Shipping is calculated at checkout, from $21 NZD.
Oversized items cost more – email hello@madegood.co.nz with your address for a quote.
We ship worldwide. Rates are calculated at checkout from the combined weight of your cart.
A few things can't travel by air. Room sprays, perfume and anything pressurised or alcohol-based are restricted on international services. If your order includes one, we'll email you before it ships.
To the United States, duties and taxes are included at checkout – there's nothing more to pay on arrival. Everywhere else, any customs duties or import taxes are the recipient's to pay.
For oversized items, or anywhere we don't yet list, email hello@madegood.co.nz with your address and we'll come back to you with options.
⋄ Hasn't arrived? If it's been
5 working days since dispatch, email us and we'll chase the courier.
⋄ Turned up damaged? Email us
within 3 working days with photos of the item and of the packaging it arrived in, and hold on to that packaging – the courier needs to see it before they'll settle a claim.
Either way, hello@madegood.co.nz